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Myobscur E-Commerce Project

Client

Myobscur E-Commerce Project

Technology

Shopify.

About Us

Obscur International is your destination for fashion and lifestyle, where you can explore and discover exclusive styles and the latest European fashion trends. We collaborate with top brands in Italy, France, London, L.A, and New York to curate an exclusive selection of fashion for our clients. You'll find a range of European and Canadian brands in our collection.

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Problem

  • Transitioning to B2C: The challenge involved pivoting from a B2B model to establishing a B2C e-commerce platform, necessitating a fundamental shift in strategy, approach, and customer engagement.
  • Platform Selection: Selecting the right e-commerce platform was crucial, requiring thorough evaluation to ensure it aligned with B2C requirements, scalability, and seamless user experience.
  • User-Centric Features: Designing the store demanded a focus on consumer-centric features to enhance user engagement, including intuitive navigation, personalized experiences, and an efficient checkout process.
  • Logistics Integration: Integrating logistics posed a challenge, as the shift to B2C required a different approach to shipping, delivery, and order fulfillment to meet individual customer demands.
  • Adapting Business Mindset: The transformation necessitated a cultural shift within the company, embracing a customer-oriented mindset to cater to individual needs while maintaining the established B2B relationships.
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Solutions

  • Targeted Tech Stack Selection: Conducted comprehensive audience behavior analysis and competitor research during the discovery phase to tailor the tech stack for MyObscur. This ensured the selected technologies were perfectly aligned with their requirements and industry standards.
  • Customized User Experience: Implemented personalized features like customized search functionalities, product recommendations, and interactive product swatches to craft an intuitive and engaging user journey, enhancing customer satisfaction and retention for MyObscur's platform.
  • Efficient Project Management for Successful Launch: Employed efficient project management strategies to facilitate a seamless launch for MyObscur in the UK. This approach preserved the brand's reputation and met customer expectations, maintaining MyObscur's value in the new market.

We'd be interested in learning more about your project.